AI and Team Trust
Team Dynamics Weaken When Employees Turn to AI Instead of Colleagues
Harvard Business Review
Kate Niederhoffer, Kristina Rapuano, Alex Liebscher, Alexi Robichaux, and Jeffrey T. Hancock
Research Summary
The article introduces research into how AI is changing teams' shared understanding of who knows what and whom to turn to. Its accessible introduction explains why relying on colleagues' expertise is important to coordination.
Permission to Bloom Perspective
Alongside individual AI use, pay attention to how people seek help, share knowledge, and rely on one another in collective work.
Review note: Title, date, authors, and introduction verified. Full findings require review of the complete article; the proposed ‘relationslipping’ claim is not included here because it could not be verified in the accessible text.
